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49105
PS4000 firmware upgrade failed
Event ID: 30.4.1 Array firmware update from version V6.0.11 to 7.0.1 failed. Reason: Another copy of update is already running. .
I am trying to upgrade from 6.0.11 to 7.0.1 so I can add my new ps6100 to the group. The FTP seems to go fine when I do it from the group management gui. But when it gets to step 2 starting upgrade it fails before reaching 1%
My other ps4000 upgraded without issue.
Any thoughts?
tempaler
2 Posts
0
March 12th, 2016 11:00
Greetings Don,
This issue was solved. It was an issue with the controller, the controller had been up for over 500+ days. So support had me initiate a restart on the controller, once that was complete I ran the upgrade to 7.0.1 from the other controller without issue. Then I did upgrade to 7.1.5 to match the new hardware I am installing and when the new hardware is joined to the group I will upgrade to the current 7.1.X
Thanks for the assist