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ProSupport NBD prolongation for Unity 880F
Hello!
Recently we have realized that our storage Unity 880F has 2 Serial numbers EMC - CKM00204200250 and Dell service tag Private Information Removed.
According this portal https://www.dell.com/support/home/en-us/product-support/serialnumber/CKM00204200250/overview
Contract status of ProSupport NBD - expires 23 OCT 2028
But according Unity managment console, support expiries in 3 days:
ProSupport NBD - Status: Active, Expires at: Sat Oct 21 2023
Please confirm that ProSupport NBD will be automatically renewed for 5 years until OCT 23, 2028 according to the information on your website https://www.dell.com/support
Thank you in advance
Best regards
Praveen.Singh
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March 11th, 2024 16:43
Hope it renewed automatically, else you can raise a ticket and check your Purchase order.