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March 15th, 2023 13:00

DCU 7670 driver restore issue

Hi,

I have an issue with Dell Command Update performing an advanced driver restore. The catalog references an A04 driver pack but the URL is broken

[ 23-03-15 15:45:12 ] { Update.Operations.Domain.RemoteFile- > DEBUG } The remote URI [ https://downloads.dell.com/catalog/DriverPackCatalog.CAB ] specified is valid
[ 23-03-15 15:45:16 ] { Configuration.ServiceStateMonitor- > DEBUG } { v2.8.0.32 } HB # 1
[ 23-03-15 15:45:17 ] { ServiceShell.Program- > INFO } Checking symlink for C:\ProgramData\Dell\UpdateService\Temp\ADR_working\BITC166.tmp
[ 23-03-15 15:45:17 ] { ServiceShell.Program- > DEBUG } File creation detected - C:\ProgramData\Dell\UpdateService\Temp\ADR_working\BITC166.tmp
[ 23-03-15 15:45:17 ] { Update.Operations.Domain.RemoteFile- > DEBUG } Downloading [ https://downloads.dell.com/catalog/DriverPackCatalog.CAB ] to [C:\ProgramData\Dell\UpdateService\Temp\ADR_working\catalog.cab]. NoProgressTimeout [ 30 ] MinimumRetryDelay [ 10 ]
[ 23-03-15 15:45:18 ] { Update.Operations.Domain.RemoteFile- > INFO } Download complete.
[ 23-03-15 15:45:18 ] { Update.Operations.Domain.RemoteFile- > DEBUG } Extracting [C:\ProgramData\Dell\UpdateService\Temp\ADR_working\catalog.cab] to [C:\ProgramData\Dell\UpdateService\Temp\ADR_working]
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > INFO } Checking for Reparse Directory: C:\ProgramData\Dell\UpdateService\Temp\ADR_working\ a5d4aa79b6604ef6a57b27236ffd4b0f $dpx$.tmp
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > INFO } Checking symlink for C:\ProgramData\Dell\UpdateService\Temp\ADR_working\ a5d4aa79b6604ef6a57b27236ffd4b0f $dpx$.tmp\ 46b78c28abffa145ba10b33c14641d1e .tmp
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > DEBUG } File creation detected - C:\ProgramData\Dell\UpdateService\Temp\ADR_working\ a5d4aa79b6604ef6a57b27236ffd4b0f $dpx$.tmp\ 46b78c28abffa145ba10b33c14641d1e .tmp
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > INFO } Checking symlink for C:\ProgramData\Dell\UpdateService\Temp\ADR_working\DriverPackCatalog.xml
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > DEBUG } File creation detected - C:\ProgramData\Dell\UpdateService\Temp\ADR_working\DriverPackCatalog.xml
[ 23-03-15 15:45:18 ] { Update.Operations.AdrOperation- > DEBUG } Driver cab found at [ https://downloads.dell.com/FOLDER09666810M/1/Precision-7670-N43DN_Win10_1.0_A04.exe ]
[ 23-03-15 15:45:18 ] { Update.Operations.UpdateOperation- > DEBUG } Stage [CheckingForUpdates] complete
[ 23-03-15 15:45:18 ] { Update.Operations.UpdateOperation- > DEBUG } Enter stage [Downloading]
[ 23-03-15 15:45:18 ] { ServiceShell.Proxy.ProxySelector- > INFO } Getting default proxy...
[ 23-03-15 15:45:18 ] { Update.Operations.Domain.RemoteFile- > DEBUG } The remote URI [ https://downloads.dell.com/FOLDER09666810M/1/Precision-7670-N43DN_Win10_1.0_A04.exe ] specified is valid
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > INFO } Checking symlink for C:\ProgramData\Dell\UpdateService\Temp\ADR_working\BITC63A.tmp
[ 23-03-15 15:45:18 ] { ServiceShell.Program- > DEBUG } File creation detected - C:\ProgramData\Dell\UpdateService\Temp\ADR_working\BITC63A.tmp
[ 23-03-15 15:45:18 ] { Update.Operations.Domain.RemoteFile- > DEBUG } Downloading [ https://downloads.dell.com/FOLDER09666810M/1/Precision-7670-N43DN_Win10_1.0_A04.exe ] to [C:\ProgramData\Dell\UpdateService\Temp\ADR_working\Precision- 7670 - N43DN_Win10_1.0_A04.exe ]. NoProgressTimeout [ 3600 ] MinimumRetryDelay [ 10 ]
[ 23-03-15 15:45:19 ] { Update.Operations.Domain.RemoteFile- > ERROR } HTTP status 404 : The requested URL does not exist on the server.

[ 23-03-15 15:45:19 ] { Update.Operations.Domain.RemoteFile- > INFO } Download incomplete.
 
Can somebody fix the catalog or upload A04 for the precision 7670?
Thanks

April 18th, 2023 10:00

We have tried downloading A04 for the precision 7670 and have been successful in doing so. 

https://downloads.dell.com/FOLDER09666810M/1/Precision-7670-N43DN_Win10_1.0_A04.exe

 

Also, A05 has been released on April 4th as well:

https://dl.dell.com/FOLDER09819424M/1/Precision-7670-15T61_Win10_1.0_A05.exe

 

3 Posts

April 18th, 2023 10:00

Yes. Someone fixed it by the following Monday and we were able to deploy the PCs.

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