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March 12th, 2015 08:00

non-DiskXtender file(s)

I have set up a purge rule to purge any file in the folder, but no files have been purged.

I tried to manually purge the files/folders from the Windows Explorer context menu, but I get and error.

The error reads:

DxShell

0 file(s) were successfully purged.

10 file(s) were skipped because they are non-DiskXtender file(s).

How do I designate these files as DiskXtender files for purging?

March 12th, 2015 23:00

It appears file are not moved by DX for purging. Purging can happen only after files are moved to backend by DX. You can confirm by right click on file->DX file properties. You might need to setup move rules properly before purging.

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