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8103

November 17th, 2005 01:00

YYGG Diagnostics and Troubleshooting Process

After a suspected lightining strike I have had problems with my Dimension 8100 booting up.  I say suspected because I lost the network card in a different PC, a video game power supply and a furnace control unit all on the same night!
 
The PC sounds like it is booting up but I have no video (the monitor actually displays a "no video signal present" message).I checked the diag LEDs on the rear of the CPU and they showed YYGG ( memory failed to be sized or enabled).  Reset the memory modules (two-128MB modules) and rebooted, same thing: YYGG.  Also, no POST beeps during either boot up.  So after perusing several forum posts I went through the following steps:
 
1.  Unplugged every USB, video, network connection to the CPU
     RESULT: No POST beeps, steady green power LED and YYGG diag LEDs
 
2.  Removed both RAM modules
     RESULT: 5-2-2-1 POST Beeps (unsupported RIMM device count/technology), steady green power
     LED and YYGG diag LEDs
 
3.  Remove both RAM modules and two blank modules next to RAM modules
     RESULT: same result as #2
 
4.  Replace blank modules and one RAM module (tried both slots with both RAM modules)
     RESULT: same result as #2
 
5.  Remove both RAM modules, video card, network card and sound card
     RESULT: same as #2
 
6. Remove both RAM modules, all cards and IDE cables
    RESULT: same as #2
 
Previous posts lead me to believe that this is a RAM problem and not a motherboard or other card problem.  Before I run off and buy RAM modules, has anyone ever been through this.  The PC is well out of warranty. I don't want to buy two new RAM modules if this isn't a sure fix.
 
My next step is to either call Dell and pay the $39 telephone support bill (which will probably have me do everything I just did above) or take it to a local shop so they can run thier dignostics on it.  Either way I need proof so I can turn in to my insurance company.
 
Sorry for the longwinded post, thanks for any help.
 

32 Posts

November 17th, 2005 01:00

Generally, if all memory was removed from the system (including CRIMMs), then the status lights should normally be GYYY. One thing I would suggest trying is resetting the BIOS. You can do this via the jumper or by disconnecting power and removing the CMOS Battery. Once the battery is reseated, the BIOS should be cleared (back to defaults).

10 Elder

 • 

46K Posts

November 17th, 2005 03:00

pute1982 

Take the computer to a local computer repair shop and have them check it out and make a report for your insurance company.
After a lighting strike, you never know what has been fried.

Bev.

 

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