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8103
November 17th, 2005 01:00
YYGG Diagnostics and Troubleshooting Process
After a suspected lightining strike I have had problems with my Dimension 8100 booting up. I say suspected because I lost the network card in a different PC, a video game power supply and a furnace control unit all on the same night!
The PC sounds like it is booting up but I have no video (the monitor actually displays a "no video signal present" message).I checked the diag LEDs on the rear of the CPU and they showed YYGG ( memory failed to be sized or enabled). Reset the memory modules (two-128MB modules) and rebooted, same thing: YYGG. Also, no POST beeps during either boot up. So after perusing several forum posts I went through the following steps:
1. Unplugged every USB, video, network connection to the CPU
RESULT: No POST beeps, steady green power LED and YYGG diag LEDs
2. Removed both RAM modules
RESULT: 5-2-2-1 POST Beeps (unsupported RIMM device count/technology), steady green power
LED and YYGG diag LEDs
3. Remove both RAM modules and two blank modules next to RAM modules
RESULT: same result as #2
4. Replace blank modules and one RAM module (tried both slots with both RAM modules)
RESULT: same result as #2
5. Remove both RAM modules, video card, network card and sound card
RESULT: same as #2
6. Remove both RAM modules, all cards and IDE cables
RESULT: same as #2
Previous posts lead me to believe that this is a RAM problem and not a motherboard or other card problem. Before I run off and buy RAM modules, has anyone ever been through this. The PC is well out of warranty. I don't want to buy two new RAM modules if this isn't a sure fix.
My next step is to either call Dell and pay the $39 telephone support bill (which will probably have me do everything I just did above) or take it to a local shop so they can run thier dignostics on it. Either way I need proof so I can turn in to my insurance company.
Sorry for the longwinded post, thanks for any help.
dbum
32 Posts
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November 17th, 2005 01:00
shesagordie
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46K Posts
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November 17th, 2005 03:00
pute1982
Take the computer to a local computer repair shop and have them check it out and make a report for your insurance company.
After a lighting strike, you never know what has been fried.
Bev.