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October 8th, 2013 08:00

XPS 8500 4 beep

I have an XPS 8500 that will not boot and gets 4 beeps error.

I have removed the RAM, checked to make sure nothing was in the slots and replaced 1 at a time and still get the 4 beeps. I then went and bought a new stick of RAM and it still gets the error. Any ideas?

Thanks

4 Operator

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2K Posts

October 8th, 2013 09:00

Hi Cliff73,

Dell XPS 8500 having 4 beeps indicate a Memory failure. However, since you have replaced the memory modules there is a possibility that the motherboard might have failed. You may use the below link and check warranty status:

http://dell.to/193rSG3

If the computer is out of warranty you may contact the out of warranty repairs team on 18002884410 (U.S only). They can check and help you further.

If the computer is in warranty then do send me the system service tag via private message. I will check and see what can be done.

To send a private message, click on my user name and select send message.

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