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December 28th, 2016 07:00

Monitor keeps turning off and on repeatedly

So i bought a dell monitor and it worked for 7 months but one day it just started turning off and on. It just randomly turned off and then back on instantly and after that it did it repeatedly. I plugged it in other computers and with different display cables but it still did it. The monitor works for 20 minutes and after that it starts turning off and on. I got the same model new monitor from dell warranty but the problem did not stop, it kept going. I plugged it in amd and nvidia graphics cards, with vga and hdmi cables, to a laptop and to a desktop computer. I plugged in a different dell monitor to my computer and it had no problems and i plugged in a benq monitor and still no issues, but as soon as i plug my dell se2416h monitor to my computer it started turning off and on after 20 minutes. I even tried uninstalling graphics card drivers and different power cables and nothing works. I have windows 10 and i hope i will get some help, because i'm losing my mind

Best regards,

Tom

9 Legend

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87.5K Posts

December 28th, 2016 10:00

While it's misbehaving, is it plugged into a power strip with other devices (in other words, have you tried other power strips and/or a direct connection to the wall)?

December 28th, 2016 14:00

I have tried direct wall sockets and extension cables but neither of them make a difference

7 Technologist

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7.1K Posts

January 5th, 2017 06:00

Hi,


It seem to be an issue with the monitor. Please private message us the monitor service tag along with the registered owner's name and purchase invoice copy so that we can check and assist you.

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