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April 10th, 2013 16:00

MaxxAudio

Well hello! I have a question.

My dell inspiron 5420 doesn´t have the audio levels too high and when i was checking the "Dell Audio", I noticed there was an audio called Waves  Maxxaudio. This option is disabled, but i can check how it works. When I click to see how it works, the audio power is very high and also the quality is better. However,   hen i click to turn it up, it says " MaxxAudio supports stereo only  and doesn´t support 192 Khz sample rate. 

How can I fix that and make this Maxxaudio work?

Thanks

Bruno

1.5K Posts

April 16th, 2013 16:00

Hi Bruno,

I appreciate the time and effort that you took to troubleshoot the issue. Please make sure that under speaker setup stereo speakers are checked as displayed in image below:

Also, let us know which speakers are using and check with a different set of speakers if possible.

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

1.5K Posts

April 10th, 2013 16:00

Hi Bruno,

Welcome to the community.

Please let us know the version of windows installed on the system. Also, let us know if you have tried to update the audio driver of the system.

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

April 10th, 2013 19:00

Windows 7Home Premium  and how can I update the audio driver?

Thankss

1.5K Posts

April 11th, 2013 17:00

Hi Bruno,

Thanks for providing us this information.  Click on the link below to update audio driver for the system:

ftp.dell.com/.../Audio_CNXT_W7_A00_Setup-RXD9G_ZPE.exe

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

April 13th, 2013 09:00

Thanks for the driver but I installed it and still the maxxaudio can´t be activated. I get this message

MaxxAudio supports stereo only  and doesn´t support 192 Khz sample rate.

April 25th, 2013 13:00

Thanks, problem solved. I tried with other speakers and it worked. :emotion-2:

1.5K Posts

April 25th, 2013 14:00

Hi Bruno,

Its great to hear that issue with the system has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.

Thanks and Regards
Sandeep P
#iworkfordell

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