Help my computer screen is black and my computer is buzzin with 2 numbers lighted up

AutumnLeaf

You need to post the computer model and version of windows, so that forum members can help you.

Bev.


===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

AutumnLeaf

What is the reading of the power button LED, green, blinking green, solid amber, blinking amber?
What is the sequence of the diagnostic Lights on the front panel of the case?

If the 3 & 4 diagnostic lights are lite, this would indicate a memory problem.

Open the case and try reseating the RAM.

If this does not correct the problem, then remove the module/modules and install a module, [one at time] in a DIMM and see if the system boots, if the system starts normally, then install an additional module, if available. System does not start, try using different DIMM's.

System still does not boot, you need to try a module of new compatible RAM.

How to remove and reinstall memory.

Bev.








===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

AutumnLeaf

Have you tried installing just one module at a time, in different slots and see if the system boots, after it's installed, as I posted?

1gb of memory, should be fine for XP, but installing 2gb would be better, I recently upgraded my D-8400 from 1gb to 2gb and the Inspiron 530 that runs Vista, to 3gb.

No, you don't have to buy the memory from Dell, an excellent source for memory is Crucial, who has free S&H on orders of $40+ and guaranties their memory to be compatible to your system

See here.

Bev.


===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

AutumnLeaf

Did you first remove the two memory modules, then install only one module in slot 1 and see if the system boots, does not boot, move the module to slot 2 and again see if the system boots, no boot, try the module in slot 3, no boot, try installing in slot 4?

Still does not boot, then remove the first module and using the second one, repeat the sequence described above.

Still does not boot, buy a new compatible memory module/s.

If then the computer still does not start, it would appear that the motherboard has failed and needs to be replaced.

Bev.



===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

AutumnLeaf

You can either call Dell Spare Parts for the price, or buy the D-9100 motherboard for $55 from here.

Bev.


===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

Message Edited by shesagordie on 12-06-2007 11:20 AM

AutumnLeaf

That's why, I posted the fully detailed instructions.

Bev.


===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

AutumnLeaf

That's great news about you finding about having the warranty. :)

Pleased to have helped.

Bev.



===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.