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April 18th, 2022 07:00

Upgrade to OpenManage Enterprise 3.8.4.7 Problems

At first, this post to ask if anyone else is receiving constant Discovery Task notifications after upgrading their DOM appliance to v3.8.4.7. As I started writing, DOM is now unable to see 3/4 of the servers I already had in the system.

My guess is that there is an issue with this version, so I am rolling back. Snapshots are your best friend.

Anyone else seeing issues after upgrading to 3.8.4.7?

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8.8K Posts

April 19th, 2022 09:00

ClaussenDB,

 

I went ahead and tested the update, and it completed successfully and without losing any of the discovered devices. I do see that the size of the update is small and that it is only addressing a security vulnerability. So it isn't anything that should affect function. I also see that there is a Post Update task that needs to run after the upgrade, could you verify if it completed or is showing it still needs to run it? If so I would suggest running it. 

 

Let me know.

 

 

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8.8K Posts

April 18th, 2022 12:00

ClaussenDB,

 

Due to how recent the update was released I will have to do some testing to try to confirm what you're seeing. Thank you for your patience.   

 

Also, what version were you upgrading from?

 

Let me know.

 

 

1 Rookie

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15 Posts

April 19th, 2022 08:00

v3.8.3 (build

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April 20th, 2022 12:00

I did not see a post-upgrade task, so I will look into that as soon as I can and try it all over again.

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April 26th, 2022 05:00

Chris, I completely missed the step to clear your browser cache post appliance upgrade. I did that this time and everything work fine. Thanks for the response and help.

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April 26th, 2022 07:00

I think I spoke too soon. I just started receiving emails for every discovery task and as I was writing this, 75% of the devices in our DOM said disconnected. I will restore from snapshot and wait for the next upgrade to be released.

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