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June 4th, 2024 11:48

Error in Baseline Testing - Not Compliant

Hello everyone,

I have a question about baselines.


I have created a baseline for checking/monitoring user accounts on servers.


When I created the baseline, the corresponding status on the servers was initially checked immediately. So far clear. 


However, the baseline displayed the error “Not compliant” in the result.  In the report it is noted that a user in a certain ID slot should have a different name. This user actually used to exist, but I deleted it from the servers, as well as all templates that contained it. 

Could it be that OME does not check a baseline against the underlying template, but searches for a comparison value in its internal database?

Best regards
C S

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3.5K Posts

June 6th, 2024 12:45

Hello,

 

Give this a try to make OME do a Configuration Inventory to refresh that value if it is stale data.

Page 117 step 5 : https://dell.to/4aKVq00

 

5.The following Additional Options can be selected while running the inventory job:

● Select the Collect configuration inventory check box to generate an inventory of the configuration compliance baseline

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3.5K Posts

June 4th, 2024 17:03

Hello,

 

I may need to do some more checking on this.

 

Could you try:

Clear browser cache , close browser, relaunch OME, check results?

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June 5th, 2024 12:11

@DELL-Charles R​  Hi Charles, thx. Will try tomorrow Thursday when I am in the testlab again. Am at Customers Office right now.

Greetings

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June 6th, 2024 10:01

@DELL-Charles R​ 

Hi Charles,

Result: So this morning the baseline displayed green. We have not worked on the OME in the last 24 hours... 

I have now repeated the process with the same result:

Created user on server, dragged template. Generated a template for the baseline from this configuration template, created baseline ---> Red, because not compliant. The baseline says: The slot in which I created a new user should be empty. 

Now I have executed your suggested solution, but so far I have not gotten any change. 


If I now say: Make compliant, that would be an error, as the user created would then be deleted from the iDRAC right?
But I want exactly the opposite: that OME/the baseline accepts the new user, because I configured that User.

Actually I have no idea, how long I have to wait, until "the system updates information" and then go green, because the settings are like wanted in the baseline.

OME version: 4.1.0.

Greetings

(edited)

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