Monthly Dell Data Security Technical Newsletter

Dell Data Security Technical Newsletter

Volume 84, March 2022

Important Update: Dell Endpoint Security North America Phone Number Has Changed

Dell Endpoint Security has a new number for support tickets. Customers in North America should now call +1 877.459.7304, ext. 6236710.

Netskope Version 93

Netskope Release 93 is now available, including new product highlights MITRE ATT&CK Framework For Mapping Threat Behaviors In Sandbox Analysis Retrohunt API and several product fixes.

Version 93 Release Notes can be found here.

Dell Trusted Device 4.2

New Features:

The Trusted Device agent verification workflow for Access Control Lists and Symbolic Links has been hardened. [DPS-2498]
The Trusted Device driver validation workflow has been hardened. [DPS-4374]

Technical Advisories

To see Trusted Device compliance and results in Microsoft Endpoint Manager, it is currently required to create a unique custom script package for each policy that is created with DTDComplianceRules-BiosVerification.json and 1 6 Technical Advisories DTDComplianceRules-Installation.json. See the Trusted Device Installation and Administrator Guide for more information (Support for Trusted Device | Documentation | Dell US). [DPS-4472]
BIOS Verification currently validates only BIOS versions 1.8.1 and newer on the Latitude 5591. [DPS-4477]

Links:

What is Dell Trusted Device? | Dell US

Dell Data Security Chat

For U.S. customers only, Chat support is now available Monday through Friday, 7 a.m. to 7 p.m. CST.

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Dell Data Security ProSupport for Software

24x7 support and issue resolution from a team of technicians.
Within the U.S., the dedicated number is 877.459.7304, ext. 6236710.
For a list of in-country phone numbers, click here.

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NEW: Dell Data Security Advanced Support for Software

Direct and easy access to your own dedicated security expert.
Support for all of your Dell endpoint security software.
Personalized support including customized communication plans, health checks and more!