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August 15th, 2019 10:00

Dell Data Security Technical Newsletter - July 2019

Dell Data Security Technical Newsletter

Volume 58, July 2019

Dell Data Security Chat

For U.S. customers only, Chat support is now available Monday through Friday, 7 a.m. to 7 p.m. CST.

Other Helpful Links

Dell Endpoint Security Suite Enterprise or Threat Defense is Showing as Disabled or is not Displayed Within the Windows Security Center

Credential Manager stops working with error code 0x80070003

Configuration Conflict Message for ACL Service in Server Configuration Tool 

Configuration Conflict Message when opening the Server Configuration Tool

VE Emails after 10.2.1 upgrade indicating “server does not exist”

VE Fails to update with “WGET error: Code 5, SSL Verification Failure”

"Unauthorized WOPI host" Error Occurs When Uploading a Document to the Dell Data Guardian Web Portal

How to Schedule Managed Reports for Dell Data Security Servers

Endpoint Security Suite Web Protection Browser Extensions: How to Automatically Force-Enable Through Group Policy

How to Back Up PostgreSQL Audit Events for Dell Data Security / Dell Data Protection Servers

Upgrading to Dell Security Management Server Virtual 10.0 Hangs

Applications will not run from a network share when Dell Threat Defense is installed on the local machine

Explanation of Pre-Boot Authentication Commands for Dell Security Server Dell Data Protection Server

Dell Data Security Online Community

Please visit our Data Security online community. Here you can check out our blogs, forums and other resources, and join in the conversation.

Contact Support

Online Support: www.dell.com/ddpesupport

Phone: 877.459.7304, Option 1, X4310039

Please have your service tag available. 

Monthly Dell Data Security Technical Newsletter

To: Data Security Software Customers

This month in Data Security 

Microsoft Windows 10 1903 (May 2019) / 19H1 Update

Microsoft Windows 10 1903 (May 2019) / 19H1 Feature Update has full support on Dell Data Security built applications and limited support on Dell Data Security third-party applications. Dell is actively working with our third-party partners and Microsoft to provide full support as quickly as possible. Microsoft has released the Release to Web (RTW) version of this update on May 21, 2019. Reference Dell Data Security Dell Data Protection Windows 10 Feature Update Compatibility for specific product support status on 1903.

Dell Data Guardian System Requirements

Dell Data Guardian System requirements have been updated for Windows on v2.8.0. For more information, reference Dell Data Guardian System Requirements.

Dell Data Security July Releases

Webinars 

Did you know we offer a 1-day webinar to help you deploy your Dell Data Security Encryption Server? The webinar can cover both Enterprise Server and Virtual Server designs and help you be prepared for establishing your encryption environment. In addition to deployment basics, we cover best practice management and how-to scenarios.

For more information and to get into the webinar, contact your sales representative and ask for the Dell Encryption Enterprise Management Server Installation and Best Practices Webinar.  

This is currently available to US-based customers only.

Dell Data Security Forum

Join the conversation and see what other DDS users are saying.  

Have questions about DDP and Windows Hello? Check this out.

Do you have issues with smart card users authenticating to the security server? This will help.

Trouble getting to Dell Data Security ProSupport?

With many products and services available to Dell customers, it is sometimes difficult to get to the right team when opening a support case. To address this, the Dell Data Security team has created the very first dedicated global queue within Dell for a product suite. Never again be caught in a maze, get straight to the experts immediately for all of your Dell Data Security support needs. 

Within the United States, the dedicated number is 877.459.7304, Option 1, X4310039.

For a list of in-country phone numbers, click here.

Helpful Links 

Carbonite Endpoint Protection System Requirements 

How to Collect Logs for Carbonite Endpoint Protection 

We hope that you find this newsletter beneficial and of great value and interest. Feel free to drop us a line with your suggestions and input for future issues of the newsletter at dellsecurityce@dell.com. For easy access to up-to-date information on webcasts, videos or other assets, visit the Data Security Solutions Information Hub.

To ensure that you receive our monthly newsletters (and not accidentally land in your junk folder), please make sure you add dellsecurityce@dell.com to your address book.

If you know of others who would like to receive our newsletter, please send them the subscribe link.

This email is an advertisement. If you do not wish to receive this newsletter, please click unsubscribe. Dell is located at One Dell Way, Round Rock, TX, 78682. Dell and the Dell logo are trademarks of Dell Inc. Copyright 2019 Dell Inc. All rights reserved.

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