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October 26th, 2024 01:11

Waranty claim

I've brought a Set of DELL wireless keyboard and Mouse , and there was a warranty of 3yrs . The mouse has no physical damage and it's not working. need to exchange it .

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October 26th, 2024 01:11

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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25.3K Posts

October 26th, 2024 11:07

The only way it will be warranted by Dell for three years is if you purchased it from Dell -- if you did, contact Dell with the order number.

Otherwise, contact the actual seller to find out what their warranty is.

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