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Unauthorized pending charge to PayPal
On June 9 my bank card showed a pending charge of $122.25 from Dell Marketing LP thru PayPal. I have not ordered anything and therefore called the bank to cancel my card. I can’t make a dispute with PayPal because it is “pending.” As of today, this is still showing on my PayPal as:
” this is a temporary authorization to make sure your payment method will cover the requested amount. Your payment method will be charged when your transaction is completed.”
There is no authorized transaction!! If Dell does not clear up this issue and release this pending authorization from my PayPal account immediately, I will file a complaint with the attorney general in my state and with the Better Business Bureau. And you can be assured I will not purchase any Dell products in my lifetime.
DELL-Cares
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June 20th, 2024 19:50
Hi,
Thank you for contacting Dell.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.
Valleys
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June 23rd, 2024 18:01
<Do not start multiple threads. Only Reply to your 1st thread. Soliciting other users is a violation. DELL-Admin>
Check any so called “pending authorization “ you may see on your PayPal account. I ordered a part from Dell Marketing website on April 5 and cancelled it same day because I decided not to invest more money into my old 5yo Dell. I received confirmation from Dell that the order was cancelled. Two months later Dell tried to process the order and charge my PayPal account. I caught it and removed that payment method. I’m still working with Dell customer support to remove the pending charge from PayPal.
(edited)