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July 18th, 2024 17:36

Sent a used laptop, trying to get refunded!

Sent me a used laptop!

Tried to get a return label, never happened!

I drove 40km to drop it off at the depot. 

10-15 business for a refund, it's been 18 BUSINESS days and still awaiting the refund. 

Nowone responds. 

Customer service is a joke, absolutely useless!!!!

I WILL NEVER BUY DELL AGAIN. 

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25.9K Posts

July 18th, 2024 19:53

Thank you for contacting Dell. We have sent you a private message. Please share the order details via private message so that we can review the information.

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