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Issue with order
Hi, I ordered an Xbox series x and it was supposed to be delivered today. Instead the second it was picked up from wherever you ever shipments picked up, Fed ex updated with a barcode unreadable status. I’m not even sure where the package is and fed ex customer service was no help. Also, I opened the dell credit line and was supposed to get $100 worth of dell points but never got them. I also was supposed to receive a $75 dell gift card after I placed my order, but never received that either. Can someone please message me? I’m very frustrated with my experience so far as a new Dell customer but long time Microsoft and Xbox customer. Thanks!
DELL-Cares
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July 18th, 2024 19:03
Thank you for contacting Dell. We have sent you a private message. Please share the order details via private message so that we can review the information.