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Dell says shipped but fedex can't find anything
So I ordered the R7 on Wednesday 9/5/18 on Thursday 9/6 I received the email from Dell saying that my order has shipped but for the last 2 days almost 3 now FedEx says the tracking number cannot be found is my order actually shipped or is it still stuck at the Dell warehouse or is FedEx tracking just messed up?
Mary G
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September 9th, 2018 07:00
Since it is the weekend now--Check the order again at Dell on Monday or Tuesday. Until Fedex actually gets the shipment the number will not appear in the system. See info here--
https://www.dell.com/support/contents/us/en/19/article/esupport-order-support/shipping-and-delivery
Are you sure it was a shipping notice or just a confirmation with an estimated shipping date? One day shipping is very unusual.
swamplady58
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September 9th, 2018 12:00
Thanks will check again on Monday and yes I am sure the email literally says your order has shipped and has the FedEx tracking code included and everything but when I click the tracking code or enter it in to FedEx it comes up not found. Also my Estimated delivery date provided by Dell is Sept. 11 - Sept. 14
Dell-SreejithR
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September 10th, 2018 10:00
Thank you for your message. I will be glad to look into this for you.
If you still haven’t received an update on the order, please send me a private message.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address.