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July 31st, 2024 05:19

Can I recieve a replacement laptop?

I am concerned for the stability and longevity of my laptop. I acquired my Area M51 laptop in 2021 and had to purchase the extended warranty due to it not powering on. No post, no sounds, no sign of life. It was mailed out and fixed by Dell, which was done so by replacing the logic board. Well just the other day I found myself filling another claim for the same reason, same laptop less than a year later. Luckily it still has a few months left on its warranty so it will get fixed again by Dell but the issue here is that I feel as though it will happen again in the near future and I will be heavily inconvenienced by the price for repair, due to it being out of warranty. Needless to say I am concerned and don't want to go through this a third time. Is there anything that can be done here like a replacement of the laptop? Or an extension for my warranty free of charge? I wish you could email Dell directly it took me so long to find this page... Thanks for your time any advice would help.

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