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AW3235QF OLED Warranty claim rejected
Alienware 32 4K QD OLED Gaming Monitor AW3225QF
Dell do not honour warranty. Monitor developed a fault after only 3 months of light use. Dell claim it was due to damage that i had caused. This is not the case as i was in hospital at the time only to find out on my return that the monitor had developed a fault. Dell dismissed this basically calling me a liar and that they can observe physical damage from the photos sent to them as requested. This is not the case as the monitor has no physical marks on the screen. Dell unhelpful and dismissive. $1000 down the drain. I blaim the new OLED screens avoid.
ejn63
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August 21st, 2024 15:50
Chances are "the fault" term you're hiding behind is a cracked screen, which is just about the only reason a warranty would be denied.
And why you're posting in the Inspiron forum about your Alienware monitor is a mystery.
(edited)
fattyboy74
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August 21st, 2024 16:46
@ejn63
Yes I'm an old guy not used posting things on line. No crack on screen i can assure you.