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234 Posts
0
5073
Mcdata 4400 cannot be pinged
Hi All,
Need some help as we are unable to ping/telenet or connect through web interface to a Mcdata 4400 sphereon switch.
Tried power-off/on the switch > still no luck.
Changed network cable > still no luck.
All suggestions and steps shall be highly appreciated.
regards,
Samir
baumgj1
12 Posts
0
November 29th, 2010 05:00
To help reset the IP manageability please follow the steps below:
1. Set up a null modem (RS-232) cable to the maint port on the back of the switch.
2. Using Hyperterminal, make a connection using the COM port with the following settings:
a. Bits per second 57600
b. Data Bits 8
c. Parity None
d. Stop Bits 1
e. Flow Control None.
3. Then use the password `level-2', it should show as all x's.
4. Press enter, and you will see a SSP0> (or similar) prompt.
5. Now type the command ipconfig
6. You will see the current IP address, subnet and gateway.
7. Unplug the Ethernet cable from the switch and using the command ipconfig again enter ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz where xxx.xxx.xxx.xxx is the IP address, yyy.yyy.yyy.yyy is the subnet, zzz.zzz.zzz.zzz is the gateway, and change the IP address by one number.
8. Then change it back using the same command.
if that does not resolve issue please see emc133068
-Jeff
kenn2347
542 Posts
1
May 17th, 2010 07:00
I this a new or production switch?
I cant remember if the 4400's had a serail port to connect to. Was thinking the web server needed to be restarted but if you power cycled it and it didnt work then there is something wrong with it.
You can try these:
Management Ports
The McDATA Sphereon 4400 also provides for management through either a DB-9 RS-232 serial port or through a 10Base-T and 100Base-T.
Connecting to the DB-9 RS-232 maintenance port requires a null modem cable and the following connection settings:
The default IP address of the ethernet management port is 10.1.1.10/8.
Reset Button
The reset button performs two functions; a switch reset and an Initial Machine Load (IML).
Switch Reset
A reset is disruptive to Fibre Channel traffic and resets the following:
Complete the following steps to reset the switch:
- After holding the button for three seconds, the amber ERR LED blinks at twice the unit beaconing rate.
- After holding the button for ten seconds, the ERR LED stops blinking, and all front panel LEDs illuminate.
- The green PWR LED on the switch front panel illuminates.
- The amber ERR LED on the switch front panel blinks momentarily while the switch is tested.
- The green LED associated with the Ethernet port blinks momentarily while the port is tested.
- Green and amber LEDs associated with Fibre Channel ports blink momentarily while the ports are tested.
- The switch-to-browser PC (or management server) Ethernet link drops momentarily.
Initial Machine Load
An Initial Machine Load (IML) or reset is performed at the switch front panel using the RESET button. An IML does not cause power-on diagnostics to execute and is not disruptive to Fibre Channel traffic. An IML:
Complete the following steps to IML the switch:
hope this helps
sasamir1
234 Posts
0
May 18th, 2010 05:00
Thanks Kenn for all time taken.
Shall try a serial connection to the switch to check if it responds or not? If it doesnt shall try IML and reset.
regards,
Samir
kenn2347
542 Posts
1
May 18th, 2010 07:00
Sure, see if you can get into it that way. Not sure what you can do once you are in that the reboot didnt fix though.
Try to see if there is a way to safe the config so you have all the zones and dont have to recreate them for some reason.