Previously working Refurbished *No Copilot* SCV2020,- failed Initial configuration

Purchased this device a year ago, configured no problem.  Recently we started a project to rebuild the SCV2020 with bigger and faster drives for a test environment refresh.  Reset to factory default *had many problems here* didnt realize you have to turn off support assist*.  After resetting, logged into Storage Manager, connected to configure, and it came up with an error trying to write the config to the controller. The error on showed failed to configure controller 0.0.0.0 .. or something like that.  I try to reboot the device, and now it is no longer discoverable. 

Next, I read in the forums on how to do this via the console port * i have the cable* and now it is asking for a password. After reboot, i am connected via putty and I typed the password that I configured in the initial setup and it doesn't work.   

I reboot again and this time I watch the post: 

0x000386ba Subsystem[Snapshot] FAILED Initialization Pass[ConfigurationReady] - Aborting initialization and waiting for reset

Subsystem Init Pass State
==================== ==================== =============
Utility Completed Configuration
Platform Completed Configuration
Cache Completed Configuration
System Completed Configuration
BSD Completed Configuration
SYSDistFile Completed Configuration
IPC Completed Configuration
SystemMonitor Completed Configuration
DisasterRecovery Completed Configuration
KMCSCrypt Completed Configuration
KeyManagementClientS Completed Configuration
MCLicense Completed Configuration
Rack Completed Configuration
Question Completed Configuration
Event Completed Configuration
ConfigStore Completed Configuration
DiskManager Completed Configuration
Sample Completed Configuration
ConfigAccess Completed Configuration
DB Completed Configuration
ControllerManager Completed Configuration
FaultManager Completed Configuration
SCSITarget Completed Configuration
IOCommon Completed Configuration
ISCSITransport Completed Configuration
CIPC Completed Configuration
ISCSIDriver Completed Configuration
MC Completed Configuration
NET Completed Configuration
MCLogfilter Completed Configuration
MCPhHome Completed Configuration
Alert Completed Configuration
ISNS Completed Configuration
MCSRM Completed Configuration
MCShim Completed Configuration
MCError Completed Configuration
Snapshot Failed Configuration
Virtualization Completed Configuration
Replication Completed Configuration
Mapping Completed Configuration
Daemon Completed Configuration
SNMP Completed Configuration
SecondaryStorage Completed Configuration
IOTest Completed Configuration
LiveVolume Completed Configuration
FCPTransport Completed Configuration
BPManager Completed Configuration
FRUManager Completed Configuration
Replacement Completed Configuration
StorCenUpdate Completed Configuration
JBOD_Manager Completed Configuration
MCSchedule Completed Configuration
MCTransaction Completed Configuration
ChassisManager Completed Configuration
ResourceManager Completed Configuration
MCACL Completed Configuration
MCUser Failed Configuration
SCSIInitiator Completed Configuration
SimTransport Completed Configuration
Transport Completed Configuration
TCGSubsystem Completed Configuration
SASTransport Completed Configuration
AdapterControl Completed Configuration
USBSubsystem Completed Configuration
nvIOSubsystem Completed Configuration
DiskAllocation Completed Configuration
RAID Completed Configuration
SGIO Completed Configuration
IORPModifier Completed Configuration
StateMachineControl Completed Configuration
RS Completed Configuration
CopyMirrorSwap Completed Configuration
MemStore Completed Configuration
LSISAS Completed Configuration
PMC3BASE Completed Configuration
LLDPSubsystem Completed Configuration
Emulex Completed Configuration
CHELSIOT4 Completed Configuration
QRQCM Completed Configuration
CHELSIO Completed Configuration

Subsystem Init Pass State
==================== ==================== =============
PMC3SAS Completed Configuration
LSI2SAS Completed Configuration
LSIMPT2 Completed Configuration
LSIMPT Completed Configuration
QLA40XXCM Completed Configuration
############################################################################
QLE10XXX Completed Configuration
QLA24XX Completed Configuration
CHA Completed Configuration
############################################################################
############################################################################
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
CONTROLLER 0x000386ba has aborted initialization.
############################################################################
############################################################################
############################################################################
############################################################################
Warning: some subsystems did not initialize.
############################################################################

Warning: Initialization has failed.

ANY clues on how to resolve this?  Again, I do not have copilot for this SAN.