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VKavi
6 Posts
0
1176
January 3rd, 2021 23:00
Please advise to resolve error" (SP B) faulted", the SP-B is power ON. Please see below snapshot.
Responses(9)
DELL-Josh Cr
Moderator
•
8.7K Posts
January 4th, 2021 09:00
Hi Vkavi,
Have you tried to reseat the storage processor? What device are you using?
January 4th, 2021 10:00
I haven't try yet to reset controller, we are using EMC VNX-VSS100.
January 7th, 2021 11:00
Depending on which speed CPU you have
1.6ghz SP part number 110-140-100B
2.4ghz SP part number 110-140-400B
DIMM for SP part number 100-563-325
How we can make sure that SP-B is faulty and it can't be fix.
It's not under warranty
I have rest SP-B processor today but the problem is same. Please support to resolve this issue.
Is it under warranty? Sounds like SP-B needs to be replaced.
January 7th, 2021 12:00
SP part number 110-140-108B
DIMM for SP part number 100-563-611
January 7th, 2021 13:00
You could also try swapping it with A and see if the problems follows the SP.
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DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
January 4th, 2021 09:00
Hi Vkavi,
Have you tried to reseat the storage processor? What device are you using?
VKavi
6 Posts
0
January 4th, 2021 10:00
I haven't try yet to reset controller, we are using EMC VNX-VSS100.
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
January 7th, 2021 11:00
Depending on which speed CPU you have
1.6ghz SP part number 110-140-100B
2.4ghz SP part number 110-140-400B
DIMM for SP part number 100-563-325
VKavi
6 Posts
0
January 7th, 2021 11:00
How we can make sure that SP-B is faulty and it can't be fix.
VKavi
6 Posts
0
January 7th, 2021 11:00
It's not under warranty
VKavi
6 Posts
0
January 7th, 2021 11:00
I have rest SP-B processor today but the problem is same. Please support to resolve this issue.
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
January 7th, 2021 11:00
Is it under warranty? Sounds like SP-B needs to be replaced.
VKavi
6 Posts
0
January 7th, 2021 12:00
SP part number 110-140-108B
DIMM for SP part number 100-563-611
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
January 7th, 2021 13:00
You could also try swapping it with A and see if the problems follows the SP.