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clariion ax4-5 both sp are not reachable
my aged ax4-5 storage are not reachable by browser or naviseccli
for naviseccli , it gives out error after long waits: A network error occurred while trying to connect: '172.20.75.242'.
Message : Error occurred because connection refused. Unable to establish a secure connection to the Management Server.
for browser, it just keep loading without error
i tested the 443 port with telnet, it's live
ping is able to reach both sp too
I think the management server is hang or malfunctioning, how do I restart them when I cannot access it from the network?
DELL-Josh Cr
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November 4th, 2020 09:00
Hi Kenneth.shum,
Are you able to telnet into them? You may just have to pull the power. Let us know if you have any additional questions.
kenneth.shum
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November 5th, 2020 17:00
Hi John,
I'm not able to telnet to either of these.
If I unplug power, will also disconnect the data store right? Not sure I want to do this...
I saw there is a white button at the far right bottom with a 'lock (or unlock)' symbol, what's that for?
DELL-Sam L
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November 6th, 2020 10:00
Hello kenneth.shum,
Can you access the /setup page, when you connect to the management port with a laptop & local IP?