Follow the setps in its Help manual. Resetting the security settings will not affect the storage configurations.
(AX4-5 series only) Resetting security
NoteApplies to AX4-5 series storage systems only.
1
Press the white button to the far right of the power button/LED on either SP. The amber SP fault LED lights to acknowledge the press.
This puts the storage system into aspecial statethat provides 15 minutes for you reset the storage system's security credentials.
The 15 minute window stays active until one of the following is true
you log in to the storage system with a valid username and password
you create a new user account
you modify an existing user account
the 15 minutes is up
2
Wait approximately 2 minutes to Log into the storage system through either SP. You do not need a username/password during this 15 minute time span or you can log in normally.
3
Once logged in, create or modify user accounts.
4
Log in to the storage system using the new username/password credentials.
I'm afraid you have to ask someon in your remote site to help you to do this.
Was your question answered correctly? If so, please remember to mark your question Answered when you get the correct answer and award points to the person providing the answer. This helps others searching for a similar issue.
Roger_Wu
4 Operator
•
4K Posts
0
October 24th, 2013 19:00
To reset the IP address of AX4, you can try
1. Establish a PPP connection with serial cable.
Refer to https://community.emc.com/docs/DOC-8449 or https://community.emc.com/message/574428#574428 (for Win7 laptop)
2. The initialization utility
Follow the setps in its Help manual. Resetting the security settings will not affect the storage configurations.
(AX4-5 series only) Resetting security
Note Applies to AX4-5 series storage systems only.
1
Press the white button to the far right of the power button/LED on either SP. The amber SP fault LED lights to acknowledge the press.
This puts the storage system into a special state that provides 15 minutes for you reset the storage system's security credentials.
The 15 minute window stays active until one of the following is true
2
Wait approximately 2 minutes to Log into the storage system through either SP. You do not need a username/password during this 15 minute time span or you can log in normally.
3
Once logged in, create or modify user accounts.
4
Log in to the storage system using the new username/password credentials.
I'm afraid you have to ask someon in your remote site to help you to do this.
kelleg
4 Operator
•
4.5K Posts
0
October 29th, 2013 10:00
Was your question answered correctly? If so, please remember to mark your question Answered when you get the correct answer and award points to the person providing the answer. This helps others searching for a similar issue.
glen