Unsolved
8 Posts
0
325
DD System Manager it show "Server Error" when try to login
When try to login to web DD System Manager it show "Server Error". I confirmed my username and password is correct as i can telnet to data domain with no issue. Try on different browser also having same issue.
Benchpg
8 Posts
0
May 22nd, 2023 08:00
Just want some help from here, anyone have any idea on this ?
Sandtitz
1 Rookie
1 Rookie
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19 Posts
0
May 23rd, 2023 05:00
@Benchpg
1. SSH into the unit and check for recent alerts:
alerts show current
alerts show history
2. Restart the GUI by disabling and re-enabling them with the following commands:
adminaccess disable http
adminaccess disable https
adminaccess enable http
adminaccess enable https
3. Check the system time and certificate validity:
adminaccess certificate show
4. Reboot the system.
5. Raise a ticket with Dell.
You will probably get more/better answers on the Data Domain board.
Also, always include the DD model and DDOS version when asking for help.