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J

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April 19th, 2024 01:40

x14 R2, extremely hot in sleep mode

Hi whenever I put my x14 R2 Alienware in sleep mode by closing the lid, it either a) goes to sleep and gets EXTREMELY hot all night with the fans on low or b) gives me a BSOD when I open the lid. Why is this? The laptop is brand new.

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April 19th, 2024 08:14

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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