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m17 R5, constant freezing after long use
My computer starts to freeze constantly in 1-2 seconds (i can understand from my cursor and games) after using it for about 2-3 hours, but when I restart my computer it gets fixed. It doesn't heat too much its around max 80 degrees when gaming. What could be the problem? Even though I formatted it, it didn't get better. I have installed SSD like 6 month ago.
crimsom
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November 13th, 2023 07:27
Hi @Tynarous welcome to this free user-to-user Alienware laptop discussion forum. The m17 series has the Hybrid Power feature and requires AC Adapter (Charger) and Battery power when gaming under a heavy loading environment. When the Battery capacity is low, system throttling can be encountered. Alienware, Precision, and Dell G Series Laptop Performance Issue or Battery Drain While AC Adapter is Connected | Dell US.
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Tynarous
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November 13th, 2023 15:14
@crimsom Thank you for answer.Then should i turn off the hybrid power feature? I set it to primarily ac use mode from bios because i primarily use my computer with power adaptor plugged in.