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January 5th, 2023 16:00

m15 R6, diagnostic lights started to blink 2 red and 8 blue?

Alienware m15 R6

Alienware m15 R6

I was playing some games doing nothing out of the ordinary when my laptop started to blink 2 red and 8 blue. It was a bit hot but nothing too wrong. No noticeable issues either. Anything I should be worrying about?

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6.1K Posts

January 5th, 2023 17:00

Hi @242Stock welcome to this free user-to-user Alienware laptop discussion forum. 

Support for Alienware m15 R6 Diagnostic-light LED code 2 red and 8 blue = Display failure - EC detection of power rail failure (of the motherboard's power supply unit). The fix is replacement of the system board (aka motherboard). If under Dell warranty, replacement and installation will be undertaken for you. If not under Dell warranty, you might wait to see if the 2,8 diagnostic is real and then decide what to do. 

$100 Dell Laptop Repair | Dell Repair | Laptop Repair | Notebook Service Center (parts-people.com) 

How to Arrange an Out of Warranty Repair on Your Dell Computer | Dell US 

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September 21st, 2023 11:16

Hello, I am having this issue too but slightly different with the lights (7 blinks for blue and 2 for red). I was playing normally when suddenly my screen turned black without backlight, thinking that the issue is with the LCD, now I am connecting my laptop to an hdmi monitor display when using it and it's working fine, but knowing that this might be an indication of motherboard issue, should I get my laptop fixed immediately? Or I can still use it with a display monitor in the meantime? I'm worried that it might get worse.

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