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24 Posts
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3517
m15 R3, getting terrible FPS
I bought this m15 R3 for 4K 1 year/10 months ago. It worked really well for a year or so of use on games. Then suddenly it starts dipping to 35 FPS in games when it is usually at 120 FPS. This happens about 15 minutes after I open up any game. It is so frustrating paying so much for a laptop only for this to happen. Can anybody help or direct me to someone who can because I've been trying to fix this problem for so long but no matter how many hardware tests I've done it always says that it's fine.
Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
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3.1K Posts
0
September 20th, 2022 05:00
Hi @Elias Malik ,
I'm really sorry for not responding for 3 days, I've been busy at Highschool but I recommend you download SpeedFan. Its a tool that allows you to monitor and control temps within the laptop.
If any of the temps are really hot then its thermal throttling.
crimsom
7 Technologist
7 Technologist
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6.1K Posts
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September 21st, 2022 20:00
Hi @Elias Malik in your 09-08-2022 06:55 PM post you shared "I have tried to clean the air vents but the dust is so thick that my vacuum cleaner can't even suck it up".
Did a YouTube video similar to the following example provide how to remove the system board assembly so that all the thick dust was removed from the side and rear hot air vents?
Elias Malik
24 Posts
1
September 22nd, 2022 03:00
No not this one but I tried @Alienware Area-51 ALX 2006 toothbrush technique and that seemed to clear up the dust.
Elias Malik
24 Posts
1
September 22nd, 2022 03:00
Don't worry about it man I understand. I will download this app and see if it works.
Elias Malik
24 Posts
1
September 24th, 2022 00:00
Ok. I found the problem! I put on the Performance Overlay thing and what happens is that after 10 minutes or so the Memory Clock goes from 5500MHz to 810MHz and then flatlines there. I think this could be the problem. I was scrolling through the internet and a lot of other people had the same issue but while the battery wasn't plugged in? Do you think this would mean that there is something wrong with my charger??
Elias Malik
24 Posts
1
September 30th, 2022 02:00
Anyone have any idea why it is stuck at 810mhz?
Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
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3.1K Posts
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September 30th, 2022 14:00
Hi @Elias Malik ,
all I can say is try checking if the charger works after disconnecting it and reconnecting it and make sure that the laptop doesen't have an issue charging.
Download MSI Afterburner and force it to stay at 4410Mhz to see if that keeps it locked.
Elias Malik
24 Posts
0
October 1st, 2022 21:00
How would I lock it at a specific Mhz in MSI Afterburner?
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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October 1st, 2022 22:00
If the dust was that bad, I kinda doubt brushing it with a toothbrush from the outside is going to anything much.
The laptop needs to opened and blown out with an air-compressor at about 40 psi. Carefully clean all fans and fins inside and outside. If you don't think you can do it without breaking-it ... I suggest you take it to the local computer shop and they should be able to clean it for you cheap.