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January 8th, 2025 23:44

Headphones not recognized/working when plugged in, Windows 11, G3 3579

Dell G3 3579

Dell G3 3579

Hello everyone I just performed a clean installation of windows 11 on my laptop , Dell G3 3579, from a usb. Everything was going great until I tried to use my wired headset, the audio would still play from the laptop's speakers. Before I installed windows 11 I was using my laptop just fine on Windows 10 with the headphones working correctly, the jack and everything hardware related was working fine, i was using the Maxx Audio Pro so whenever i plugged them in i get a pop up dialog to confirm i plugged in a headset. In the past I have done clean installations of Windows 10 as a way to clean and revive my laptop when i feel it is getting full and slow and I do remember every installation I have problems with the audio drivers, it is just that until now I have been able to solve them after a few minutes of looking up similar posts.


Now, on Windows 11, I installed Maxx Audio Pro on the laptop and whenever I open it i get a "Audio driver is not up to date, please check for Windows Update".


I have tried all the following solutions but nothing has worked:


1. Going to Device Manager -> Sound,Video and Game Controlers, clicking on Realtek(R) Audio and deleting it and resetting the computer so it installs it again. I also tried looking automatically for new drivers, i have tried looking for drivers on my computer and selected between High Definition Audio.

2. I have tried dowloading the most updated version of the Realtek High Definitio Audio from the dell webpage and ran the installator but it did not worked.

3. I tried dowloading them directly from realtek page but the downloads are impossibly slow for me, don´t know why.

4. I have tried selecting all of this drivers and restarting my laptop but none of them work.


5. Windows Update has nothing to update ( personally this has never solved anything for me, but still tried haha)

6. There was also a guide telling you to uninstall the realtek high definition audio driver from control panel but it does not show up for me.

I ran multiple different installers for the audio drivers but nothing has worked, I honestly don´t remember everything i have tried.

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