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G15 5515 Ryzen Edition & Windows 11
Would like to upgrade to Windows 11, but getting a hold with a driver issue with Intel SST audio. See link below....
https://docs.microsoft.com/en-us/windows/release-health/known-issues/known-issue-2746
But it's been since November and no new driver solutions seem to be incoming. Do I need to install Intel SST even though the chipset is AMD and it uses AMD audio drivers? I'm not sure how to proceed since I can't figure out how to bypass the hold to upgrade to 11. Any help appreciated.
crimsom
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6.1K Posts
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April 8th, 2022 10:00
Hi @danmit welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Support for Dell G15 5515 Ryzen Edition, Windows 11, Drivers & Downloads does not include Intel Smart Sound Technology (Intel SST), and has Realtek drivers.
Dell supports Windows 11, and Dell G15 5515 Ryzen Edition is included in the Dell computers tested for upgrade to Windows 11 | Dell US . What is this Windows 11 hold to which you refer?
crimsom
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April 8th, 2022 13:00
Hi @danmit thank you for sharing update.
You do not have to wait for invitation to get Windows 11. Download Windows 11 Installation Assistant: Download Windows 11 (microsoft.com)
danmit
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April 8th, 2022 11:00
When I go to Windows update, I get the link in my original post. And get no option to start the upgrade to 11. According to Dell, I should be able to upgrade, but Windows won't let me.
crimsom
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April 8th, 2022 21:00
Hi @danmit did "Windows 11 Installation Assistant" install Windows 11?
danmit
3 Posts
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April 9th, 2022 10:00
Thanks for the help. Finally able to upgrade to 11. Cheers.