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December 14th, 2023 09:19

Alienware m18 CPU always on max frequency while idle

Hi

I just bought an Alienware m18 r1 laptop with an AMD r9 7945hx processor. I noted from the start that the processor frequency never drops below 5 GHZ even in idle with fans often at 70%.
I used the power management options that come with windows11, and updated all drivers including the bios one, without success !
Another problem - I don't know if it is related to the previous one - is that computer refuses to go to sleep mode or "wakes up" by itself...


Is there a known solution to this problem?


Thanks in advance

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December 14th, 2023 20:22

Open the task manager -- ctrl-shift-escape.  What's consuming the CPU time?

1 Rookie

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3 Posts

December 15th, 2023 11:27

Problem resolved with the last bios update !

(edited)

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