screen goes black when gaming in 1 or 2 minutes

Hi saiful256‌,

Does it only happen when you play? Try running an ePSA/Diagnostic test on the system.

yes. it happens when i play a game. 

thanks for the reply. i tried the diagnostic test. there were no problems with the hardware. thinking about changing the thermal on that graphic.

so you think your card is overheating? are there any indications? have you tried to install different drivers? nvidia is known for bad drivers. try older one for example.

Try running a video card stress test. Follow the steps below to do this.

• Open Support Assist
• Click on the Checkup option
• Click Run Custom Scan
• Click on the Nvidia/AMD card
• Select the Stress Test option

Alienware-Eimy as always doing the good work. i was about to post the Link for Furmark Benchmark, but you already covered it. Thank You.

hi ‌, maybe overheat. i have to underclock the gpu clock and i can play a game smooth, and my game becomes stutter after 5 minutes. i've tried the older version still get the same result. thanks for reply.

and you are out of warranty i guess?

have you done re-pasting ever before?

hi ‌, i tried the support assist. all passed. my GPU temperature reached to 97 degree.