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July 6th, 2013 23:00

my alienware m17x-R4 laptop beeps on startup

My laptop beeps on startup . All the led lights come on but nothing on the screen. The beeps are shorter with a 3 second interval and it does not stop beeping unless i turn it off. Please help

4 Operator

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2.6K Posts

July 7th, 2013 03:00

Hello Ignoring,

In order to assist you further, please help me understand how many beeps do you hear. The series of beeps, called a beep code, identifies a problem.

The following table illustrates the Beep Codes and the possible problem:

Beep Codes
Beep Code Description Failure Coverage
1 System Board: BIOS ROM failure System Board, covers BIOS corruption or ROM error
2 Memory No Memory / RAM detected
3 Chipset Error (North and South Bridge Chipset DMA/IMR/ Timer Error for Intel platform); Chipset Error System Board Chipset Failure
Time-Of-Day Clock test failure.
Gate A20 failure
Super I/O chip failure
Keyboard controller test failure.
4 RAM Read/Write failure Memory failure
5 RTC Power Fail. CMOS battery failure
6 Video BIOS Test Failure Video card / chip failure
7 CPU Cache Test Failure CPU failure
8 LCD LCD failure

Hope this helps!

4 Posts

July 7th, 2013 13:00

m.youtube.com/watch

I couldnt figure it out so i recorded my laptop and its beeps and this is a video of ot. Thanks.

4 Posts

July 7th, 2013 13:00

The beeping just doesnt stop... it constantly beeps until i turn it off....

4 Operator

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2.6K Posts

July 8th, 2013 09:00

Hello Ignoring,

According to the video, it seems to be 1 beep. Which indicates, System Board: BIOS ROM failure. In this case, the motherboard needs to be replaced.

Does the computer have an active warranty? You can check the warranty status here. In case of expired warranty scenario, we would not be able to extend warranty entitled services. If the warranty on the computer has expired, you may contact our Expired Warranty Services (this is for US based customers).

4 Posts

July 8th, 2013 11:00

Thank you ao much i finally know whats wrong with it now! :P and yes i do have warranty on my laptop :D could youcpossibly give me some sort of phone number that i could call to try and get it replaced please?

4 Operator

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2.6K Posts

July 9th, 2013 11:00

Hello Ignoring,

Since you have an active warranty, I would request you to private message the system service tag number. To private message, click on my user name and click start conversation. I’d be glad to assist you further.

4 Operator

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2.6K Posts

July 10th, 2013 10:00

Hello Ignoring,

I have received your private message and have replied to you on the same.

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