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February 17th, 2017 14:00
Black screen after bios update..
Hello,
I have an Aurora R4, i decided to buy a new graphic card but when i mounted it, it didn't work due to old bios version.
So i tried to update my bios version, I had an A03 and wanted to go to A11 but i read i had to go through all the versions.
So I started with version A05, I installed it in windows and said it was successfull and it had to reboot.
Computer reeboted then it turned on with a black screen, no alienware log no nothing and the fan was spinning like crazy..
I found on dell help to try unplug power and hold power button for 30 seconds, so I did that.
The fans stopped spinning hard but I still have a black screen.
What Can I do?
Thank you.
Alienware-Eimy
3 Apprentice
3 Apprentice
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February 20th, 2017 09:00
Hi,
Send me a private message with the service tag, so I can assist you.