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5144
June 1st, 2014 07:00
Alienware M17 running hot
I've recently bought a new Alienware M17.
I've benchmarked the new beast using games and benchmarks and noticed that the temperature for the GPU is high.
My CPU remains under 75 degrees celcius, but the GPU (880M) has run up to 92 degrees when playing the Witcher 2 and up to 88 degrees when running the 3DMark benchmark.
Considering this is a new laptop, that does seem excessively high.
Any advice?
The specs are as follows:
Intel Core i7-4710MQ Processor
GTX 880m 8 GDDR 5
Intel HD Graphics 4600
16GB DDR3L at 1600MHz
17.3" (439.42 mm) WLED HD+ Anti-Glare Display (1920x 1080)
Windows 8.1
kalenden
3 Posts
0
June 1st, 2014 07:00
Additionally, do note that during the benchmarks the fans were audibly working hard, so I don't think that is it.
Also, the laptop remains perfectly cool to the touch.
Alienware-Naomi
1.8K Posts
0
June 2nd, 2014 14:00
Hi!
Check this article and complete all the troubleshooting steps. Make sure to run the hardware diagnostics and capture any errors you get.
If issue persists, send me a private message with your Service Tag, contact information and link to this thread so I can help you further.