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February 29th, 2016 18:00

Alienware 17 r1 Beeping When startup

Hi, I have a Alienware 17 with i7-4700MQ, GTX-780m, My laptop beeping when I boot my laptop, it happens before BIOS screen come out. I cannot get into BIOS and windows. What should I do?

Thank You.

March 1st, 2016 13:00

Hi, it just 1 beeping, I checked online it said System Board, BIOS corruption or ROM error (Contact Alienware) for 1 beeping code. So is there any solution for this besides send back to Dell? I did everything can, still not working.

Thank You

7 Technologist

 • 

4.4K Posts

March 1st, 2016 13:00

Hi, 

Does it make a certain number of beeps and then a pause or just continuous beeps? 

Try doing a power drain. To perform a power drain, follow the steps below.

  • Turn the system off and disconnect the AC adapter. 
  • Disconnect the battery (refer to this video for disconnecting the battery)
  • Disconnect all external devices (USB devices, headsets, external monitors, etc.)
  • Press and hold the power button for 30 seconds.
  • Connect everything again and turn on the system.

7 Technologist

 • 

4.4K Posts

March 2nd, 2016 12:00

Hi, 

It could be an issue with the motherboard, it would be best to send it in for repairs. If your system is in warranty, send me your Service Tag in a PM for hardware assistance. 

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