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Alienware 14: Area around powerjack chipped
I have a new Alienware 14 that is only a few months old and unfortunately, the area around the powerjack has cracked away.
I can still charge the laptop fine - but as a result, the cable becomes quite loose and easily comes out (i.e. when I move the laptop and it's plugged in - the cable will just fall out). This has also resulted in some shedding to the cable head due to the chipped edges from the cracked powerjack.
What would be the best way to have this repaired?
I've attached photos for reference.
Thanks!
Alienware-Joe
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January 28th, 2015 10:00
If you could send me your service tag via PM I would be able to check out what would be the best way to get that fixed.