2 Posts
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17570
AW3418DW, Alienware Gaming Monitor Control, lighting
I recently purchased this gaming monitor. I installed the Alienware Gaming Monitor Control Center as on the AW3418DW driver page. When I launch the application, it says to "Connect Alienware monitor" even though my monitor is connected to my PC Nvidia GTX 1060 3GB via a DP connection and shows up in the device manager as AW3418DW. I've restarted and reinstalled the application a few times. How can I correct this?
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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November 29th, 2018 08:00
Is the AW3418DW USB upstream cable connected to the PC USB port?
jab08
2 Posts
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December 2nd, 2018 11:00
Thanks Chris. The upstream cable was not connected. The monitor is now detected. Solved!