Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

4 Posts

106

March 24th, 2024 06:17

AW3225QF, RTX 4090, Nvidia Surround not working

Have three Alienware AW3225QF all connected to  Nvidia RTX 4090 DisplayPort. The Nvidia Surround is not working. Display connection error.

6 Professor

 • 

6.1K Posts

March 25th, 2024 16:27

@Biffen99​ Yes, with DSC it will require often but not always more than 1 internal head in order to function.

I think they are working on firmware for that monitor to toggle DSC on/off.

Without DSC you will get lower refresh rates, but you would have enough internal heads to make it work.

6 Professor

 • 

6.1K Posts

March 24th, 2024 16:15

Likely not enough internal heads due to DSC being on to reach 240 Hz refresh rate.

Try with 2 monitors in surround, see if that works.

1 Rookie

 • 

4 Posts

March 24th, 2024 21:33

@Vanadiel​ 

Yes 2 monitors working so it is impossible to get 3 working?

6 Professor

 • 

6.1K Posts

March 26th, 2024 14:44

Unless they issue a firmware update to disable DSC at the monitor level, I am afraid so.

1 Rookie

 • 

9 Posts

May 10th, 2024 06:49

@Biffen99​ How did you accomplish this?  I have two of these monitors, and I cannot get them to go into Surround mode, no matter what resolutions and refresh rates I select.  Very frustrating, so please let me know!

1 Rookie

 • 

9 Posts

May 10th, 2024 07:03

@Vanadiel​ Do you have any suggestions on how to get two AW3225QF monitors into Surround mode?  I've tried many different resolutions/refresh rates, many different cables, all with no luck.  Alienware R15 with RTX4090

Dell support is telling me these monitors are not compatible with Nvidia Surround, which is VERY disappointing if true.  Pretty ridiculous that their own monitors are incompatible with their own computers...

6 Professor

 • 

6.1K Posts

May 10th, 2024 13:36

@nbasinger​ Aurora R15 or Laptop R15?

1 Rookie

 • 

9 Posts

May 10th, 2024 23:32

@Vanadiel​ Aurora R15

I'd sure appreciate any help!

6 Professor

 • 

6.1K Posts

May 10th, 2024 23:39

Try installing the latest Nvidia driver directly from Nvidia if you are using the OEM driver.

After that connect both using DP and DP supplied cables.

2 monitors should not be an issue.

1 Rookie

 • 

9 Posts

May 11th, 2024 00:06

@Vanadiel​ Yes, I have tried all of that, but no success.  I've also been working a lot with Dell Support, and their conclusion is that these monitors are not compatible with Nvidia Surround 

6 Professor

 • 

6.1K Posts

May 11th, 2024 01:56

@nbasinger​ Well that is nonsense. Why would they not be compatible if they are identical? User above has them working in surround mode just fine.

Nvidia surround mode

Surround FAQ

(edited)

1 Rookie

 • 

9 Posts

May 11th, 2024 03:11

@Vanadiel​ I wish I knew how @Biffen99 did it, because Dell says "The monitor AW3225QF does not officially support Nvidia Surround."

Maybe that's just their way of blowing me off. 

Thank you for your help!

1 Rookie

 • 

9 Posts

May 11th, 2024 03:12

@Biffen99​ Can you please tell me your exact settings when you are able to put two of these monitors into Surround.  Thanks!

No Events found!

Top