Unsolved
4 Posts
0
8087
AW2720HF, no 240Hz?
Since I bought this AW2720HF, I haven't been able to get 240Hz? What am I doing wrong? I have the RTX 2070 and it is connected with DP cable to the AW2720HF. The Nvidia control panel also does not offer 240Hz and not even in the AW2720HF settings. I don't understand what the problem is. I have all the drivers installed.
DELL-Cares
Moderator
Moderator
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25.9K Posts
0
September 9th, 2020 10:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Read through this Dell article. It explains how to enable G-Sync on this AMD FreeSync monitor =
Dell AMD FreeSync Monitors that are Nvidia G-Sync Compatible
r72019
6 Professor
6 Professor
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5.3K Posts
0
September 9th, 2020 18:00
Turn on extreme mode in the monitor's on screen display.
Zoky006
4 Posts
0
September 10th, 2020 01:00
the G-SYNC option is set to me as it says here but again nothing
extreme mode is on
I'm really losing my temper
Tesla1856
8 Wizard
8 Wizard
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17K Posts
1
September 11th, 2020 14:00
I don't have this monitor, but I just wanted to say ...
Regardless of the specs or abilities ... I think 120Hz would be a more obtainable target-setting and should be extreme enough for most purposes.
Maybe take a break. It's not worth getting upset over.
zoozooka
35 Posts
0
September 11th, 2020 21:00
This
Zoky006
4 Posts
0
September 12th, 2020 01:00
look
zoozooka
35 Posts
0
September 12th, 2020 04:00
@Zoky006return the defective product
r72019
6 Professor
6 Professor
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5.3K Posts
1
September 12th, 2020 08:00
It could be the cable you are using, are you using the dp cable that came with the monitor?
Also try a different port on the gpu.
Zoky006
4 Posts
1
September 13th, 2020 00:00
finally solved the problem
the problem is in the DP cable
i went to the store and took a couple of new DP pieces and it finally turned out 240hz
Thanks everyone for the help
Charle_fg1
1 Message
0
April 8th, 2021 12:00
Hey bro so I recently got my lastest new 240hz 27inch Alienware monitor and it came with couple cables and I did use the cables that it came with which is the DP port And I also tried the HDMI port but then I only getting 144hz output instead of 240hz it’s been couple days looking online , yes I have it set on extreme mode etc , do you think the DP it came with not 240hz compatible? Thanks