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1 Rookie
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2 Posts
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91
Aurora R16, shuts down randomly when not in use and does not recover
Alienware Aurora R16
I'm not sure if it's failing to recover from sleep mode, but if I leave my PC alone for too long, I return to either a restart bluescreen ("Windows failed to load") which fixes itself after a restart or an unresponsive power button.
In the latter case, more than half the time I also get the "windows failed to load" error once I get it to start again. Holding the power button for several seconds and then pressing it again usually causes it to boot up.
This is really disappointing for a brand new system.
ispalten
4 Operator
4 Operator
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2K Posts
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August 6th, 2024 20:51
Moved to Alienware forum from the XPS forum..
Vanadiel
6 Professor
6 Professor
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6.5K Posts
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August 6th, 2024 22:31
Make sure to update to the latest BIOS version, and post any issues with the BIOS in this thread.