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Aurora R15, Intel i9 13k
Hello..
I have Aurora R15 with intel 13th i9, as many of you may know, some batchs of this processor is giving problems due to boost / high clocks. In my setup, if i leave the default configuration, it will eventually crash applications, and somethimes even gives blue screen. I have to underclock the cpu to a lower frequency to get it stable. Because of that, i cant use any alienware software, since it always get the frequency back (very annoying to be true...). Whats the Dell approach to this problem? Will it be changed in a support ticket, since it seems that INTEL is not accepting RMA? Will we stay with this defective cpu?
redxps630
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July 22nd, 2024 14:18
https://www.igorslab.de/en/intel-comments-internally-on-the-13th-and-14th-generation-k-sku-processor-instability-issue-and-finally-brings-a-comprehensive-update-of-its-own-investigation-leak/
“Intel® requests all customers to update BIOS to microcode 0x125 or later by 7/19/2024.
This microcode includes an eTVB fix for an issue which may allow the processor to enter a higher performance state even when the processor temperature has exceeded eTVB thresholds.”
(edited)
Vanadiel
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July 22nd, 2024 14:23
R15 issues should go in this thread.