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July 18th, 2024 15:03

Aurora R14, no boot into Windows

I’m having trouble getting my Alienware aurora r14 to boot into windows. I can access the bios, but each time I try to get into windows I get a BSOD. I tried reinstalling windows but each time it freezes or crashes. I also tried to run a diagnostic with the support assistant but it gets stuck at 44%

The pc has a ryzen 9 5900, Rtx 3080, 1tb nvme, 2 tb hdd

6 Professor

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6.5K Posts

July 18th, 2024 15:57

Press F12 at boot and run a full system diagnostic, to ensure you have no hardware issues.

9 Legend

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12.3K Posts

July 19th, 2024 01:37

Re: I tried reinstalling windows but each time it freezes or crashes

uninstall the Dell drive.  install a test drive (hdd or ssd) and then perform a clean install of Win 10 on it using downloaded Microsoft media.  Your dell drive may have corrupted recovery partition.

(edited)

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