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Aurora R13, P1424H, no Type C-2 Signal Error
Hi all - I just bought the Dell P1424H portable monitor and am trying to use it with my Alienware Aurora R13 desktop. My desktop is also connected to an Alienware monitor via DisplayPort. I tried using the USB-C cable included and I've also tried using a USB-C to DisplayPort cable to no avail. I've done the suggested steps re: updated drivers, refresh USB controller, confirm all USB ports are active, etc.
Another odd bit is that I cannot get Dell Display Manager 2 to properly open on my computer. The launch screen will show up in the bottom right corner of my screen but no window launches.
Thanks for any and all suggestions!
Chino de Oro
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June 21st, 2024 19:05
Unless using a thunderbolt port, a DisplayPort would carry video signals only and can not provide power to your portable monitor. USB-C ports on Aurora R13 are for storage devices, no video signals for your monitor. See USB type C port descriptions below.
Vanadiel
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June 22nd, 2024 21:27
USB-C ports on the R13 do not support video/audio streaming. Therefore they cannot be used for video display.