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August 1st, 2024 20:52

Aurora R12 Will not boot after failed bios flash

Alienware Aurora R12

Alienware Aurora R12

Using the Dell software, I updated the firmware on my Aurora R12 - and it hung for hours in the "flashing" stage going from 0-98% complete.  Finally unplugged it to shut it down.  Would not boot back up.  The power supply works correctly - but nothing powers up.  Per the repair department, the planar and processor must be replaced.  What gives?  What else should I have done?  Thanks. 

Repair costs:  $550.00

6 Professor

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6.5K Posts

August 1st, 2024 21:11

You could try the recovery sequence - unplug the power cable, hold the power button for 30+ seconds, then plug it in again with the power button still held. That might trigger a BIOS recovery if you're lucky.

6 Professor

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6.5K Posts

August 1st, 2024 21:14

You can also try this.

6 Professor

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6.5K Posts

August 3rd, 2024 15:26

@Russell788​ You are up and running again?

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