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March 24th, 2021 12:00

Aurora R10, no boot, bad boot config file?

Alienware R10 not booting. Could it be a bad coot config file?

I just got a BRAND NEW R10 with a 3080 and a 5800X. After just a day of gaming, the system won't boot. 

Now the good news is that it will get into the boot screen and even the recovery mode screen. I have tried reverting to a previous point, resetting the computer, and even reinstalling the operating system from a USB drive but nothing works. It keeps restarting during the reinstall. When I tried to reinstall from usb, it got to the point where it said "just fixing up some things" and restarted. When I tried to reset, it said there was a problem and restarted. 

I did some digging and it threw me an error code 0xc000000d

When I looked up solutions for Error Code 0xc000000d I got the following video. I think this is on to something , as I have seen it in other places. Trying this solution went as follows.

  1. The 'fixmbr' step worked

  2. The 'fixboot' step did not work. It gave me an `access denied` error. until I tried out This solution, which worked.

  3. The `bcdedit` step did work.

  4. The `attrib` step did NOT work. It couldn't find the file in the location c:\boot\bcd

  5. The `ren` step did NOT work. It couldn't find the file like the above step.

  6. The `bootrec /rebuildbcd` step sort of worked? Ok, so it found a version of windows in C:\wWndows.old00/windows. It looks like this is one of the windows I reinstalled. But, when it tried to run it `could not find the path specified`. What is this?

A couple of things. While I could not find the bcd files in the boot directory, I could find them in general. In fact, I could find like 13 bcd files in various places . For example, here are some. 

c:\efi\microsoft\recovery\bcd

c:Windows\Boot\DVD\EFI\bcd

c:\Windows\Boot\DVD\PCAT\bcd

And also similar locations in windows.old.00

So what is going on here? Why are there multiple bcd files? Any idea of the best way to proceed? How do i select the proper bcd file to rebuild? And how do I set the OS to boot from that file? I feel like I tried too much and borked it.

I have a windows 10 recovery usb i made online. Why can't I just format the whole hard drive and be done with it?

I am also worried it may be a hardware issue. I mean I gamed for a bit but noticed no big temperature issues. I did a hardware diagnostic, but it cleared everything except the gpu. And that worries me since it isn't like 3080s are easy to come by these days. Even if I sent it back, could they replace it?

I am calling tech support . But what do you guys think? How do I repair this boot config file?

2 Posts

March 24th, 2021 13:00

Ok well it resurrected!

 

Went into alienware os recovery and was able to reinstall. this was after the command prompt steps. Still don't know why they didn't work. 

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