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October 8th, 2024 21:17

Aurora R10, AMD Ryzen CPU vendor locked by Dell?

Hi, I recently upgraded an Alienware Aurora Ryzen R10 from a 5800x to a 5950x. I tried to reuse the old chip 5800x, but it just won't post. Tried 2 different motherboards, still nothing. Bios are updated... I'm pretty sure that this cpu is vendor locked in some way, since it works just right inside the Alienware...

Please, can anyone provide more info about this? Maybe from Dell?

I read similar posts before... Please help me to clarify this.

Thanks in advance for any reply.

1 Rookie

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28 Posts

October 9th, 2024 17:52

9 Legend

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12.4K Posts

October 8th, 2024 22:15

background:

An OEM who trusts only their own cryptographically signed BIOS code to run on their platforms will use a PSB enabled motherboard and set one-time-programmable fuses in the processor to bind the processor to the OEM’s firmware code signing key. AMD processors are shipped unlocked from the factory, and can initially be used with any OEM’s motherboard. But once they are used with a motherboard with PSB enabled, the security fuses will be set, and from that point on, that processor can only be used with motherboards that use the same code signing key. (Source: AMD statement to STH)

It can be difficult to tell if a CPU has been PSB fused, so buying CPUs on the secondary market can be risky. For example, a CPU that has been PSB fused for a Dell system may not work in a non-Dell system

(edited)

9 Legend

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12.4K Posts

October 8th, 2024 22:25

one reddit user reported: Dell doesn't vendor lock CPU's as far as i'm aware, and certainly not the 5900x. I myself have a transplanted 5900x from my r10 and had zero issues.

6 Professor

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6.5K Posts

October 8th, 2024 22:40

Not vendor locked, but on what motherboard did you try to use it?

1 Rookie

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October 9th, 2024 06:41

@redxps630​ Maybe only on some batches? I bought it when the covid lockdown in 2020. There was shortage of hardware components.

One motherboard is A520M-A PRO with latest update. It is compatible with 5800x, and I cleared the cmos. It works just fine with a 5500...

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28 Posts

October 9th, 2024 06:45

@redxps630​ When switching cpus the Alienware always ask if you want to activate the fTPM, but that's another story I suppose. It considers that maybe you have a encrypted Windows installation and activating a different fTPM would cause issues with bitlocker.

9 Legend

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12.4K Posts

October 9th, 2024 11:34

https://github.com/mkopec/psb_status

check for PSB on your R10 platform 

6 Professor

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6.5K Posts

October 9th, 2024 16:48

Stepping might also matter, something to check for also.

1 Rookie

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28 Posts

October 9th, 2024 16:55

@redxps630​ Ok, it has PSB enabled so my Alienware is indeed locking the CPUs... I assume even my new retail Ryzen 9 5950x that I currently have installed on my Alienware is indeed locked forever to Dell... What the...

ubuntu@ubuntu:~/iotools$ sudo ./psb_status.sh


Ox11000d70


PSB is enabled on your platforn. You will not be able to run alternative firmware.



6 Professor

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6.5K Posts

October 9th, 2024 16:57

A good test would be to put the 5950X in the other motherboard and see what happens.

I have never heard of PSB locking on consumer systems...

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October 9th, 2024 16:57

@Vanadiel​ Stepping is B0. Rally considered before.

Extra info for the motherboard and revision. I suspect that everyone on internet not being able to transplant their cpus to another mobo has this same issue and PSB enabled from the manufacturer.

Is this even legal???


ubuntu@ubuntu:~/iotools$ sudo dmidecode -t baseboard
# dmidecode 3.5
Getting SMBIOS data fron sysfs.
SMBIOS 3.3.0 present


Handle Ox0002, DMI type 2, 15 bytes
Base Board Information


Manufacturer: Alienware


Product Name: OTYROX
Version: A0O
Serial Number: *****
Asset Tag:
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Default string
Chassis handle: 0x0003
Type: Motherboard
Contained Object Handles:


Handle Ox003C, DMI type 41, 11 bytes


Onboard Device
Reference Designation: Broadcon 5762
Type: Ethernet
Status: Enabled
Typе Instance: 1
Bus Address: 0000:04:00.0

(edited)

1 Rookie

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28 Posts

October 9th, 2024 17:05

@Vanadiel​ Will try, and I will contact technical support asking about this. I'm in Spain, so I will have to wait to tomorrow.

6 Professor

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6.5K Posts

October 9th, 2024 17:10

@ahersan​ Lenovo is know to use PSB, but I never heard Dell using it.

1 Rookie

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28 Posts

October 9th, 2024 17:15

Ha... I can't contact technical support without paying, since chat or email are disabled because my warranty is expired, I have to call to a paying telephone line number... Excellent...

9 Legend

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12.4K Posts

October 9th, 2024 17:16

Re: Ok, it has PSB enabled so my Alienware is indeed locking the CPUs.

can you show a screenshot?

also use the tool to check the retail MSI board you have to show it does have PSB.

If true, that is a serious setback to user preference for AMD on Dell.

(edited)

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