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Aurora A4 - Thermal Controls (Alien Command Center) - CPU Pump/Sensors no longer work
Hello,
I have an Alienware Aurora R4 and my bios is at A11.
I have had no issues to date, but I believe with the recent windows update it somehow broke the Alienware Command Center Thermal Controls. I have uninstalled and reinstalled but all sensors say 0'C, Hard Drive Fan 2 - 0 RPM, CPU Pump - Failed, PCI Fan - 0 RPM, Hard Drive Fan 1 - 0 RPM.
My computer sounds like it's running the fans around 50% from my experience (way louder then my usual but not as loud as 100%).
I don't know what else to do, any advice or more information I can provide?
I am generally concerned about over use of fans leading to meltdowns or over-usage.
Alienware-Eimy
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January 16th, 2018 11:00
Hi @MeckRuler,
You can try a system restore prior to the Windows update.
Also, try a power drain: unplug every external device from the system (including the power cord), then hold the power button for around 1 minute to drain all the power out.